Coomera City Warriors | Terms and Conditions | Privacy Policy | Shipping & Return Policy

1.0: Company Information.
Coomera City Warriors. ABN 16 765 371 360. PO Box 424 Upper Coomera QLD 4209. i[email protected]

1.1 Coomera City Warriors makes no guarantee to the accuracy of the content on this web site. All content on this website to our best knowledge is true and accurate how ever may change at any time without notice.

1.2 Coomera City Warriors its employees, directors, associates, affiliates, distributors, volunteers, committee members, North Gold Coast Sea Hawks, Gold Coast City Council and anyone else associated with the club; take no responsibility to the outcome of you (the user) to the use of the products and information supplied and or purchased from this website and this basketball club.

1.3 Exchanges: If a customer wishes to exchange a product or purchase for any reason except being faulty or void for another item, The customer is to return the original purchase to us. All uniforms and clothing exchanges are subject to approval from the president or club committee.

1.8 Coomera City Warriors, Its employees, directors, associates, committee members, volunteers and anyone else associated with the Coomera City Warriors can not be held responsible for damage to your person, property, or possessions relating from your use with products purchased from Coomera City Warriors. It is the buyers full responsibility to seek the appropriate advice before using or participating with any product purchased.

2.0 Payments & Shipping Information.

2.1 Coomera City Warriors accepts payments for goods via Credit Card payments or other methods agreed to by the club president.

2.2 Payment must be made in full before any goods are dispatched or collected by the customer unless otherwise agreed upon before hand.

2.3 Click & Collect Orders. Click & Collect is available as a shipping option for customers local to our Club.

2.4 Refunds: If a customer cancels an order due to change of mind. We will process a refund back to the original payment method. Time for refunds to be completed will vary pending the customers payment method and provider. All refunds will be approved by the club president and can be denied for any reason.

2.5 All refunds due to change of mind will be refunded less any merchant fees. All refunds due to faulty or damaged product will include any merchant fees charged.

Security & Credit Card Processing:

– 256 Bit Encryption SSL – Our website employs the latest security measures to ensure that your personal data (name, address, credit card number) are all secure in the transmission to our website. This encompasses a 256 bit SSL encrypted connection on all payment pages on this website. The SSL Certificate is verified and backed by WP Engine which is a world leader in internet security and hosting.

We do not store or keep any record of credit numbers, either online or offline. In fact no one in our company ever see’s the actual credit card number as the transaction you perform on this website is instantaneous, and once complete the number is discarded by our system automatically, without human eyes seeing it.

Any order cancelled by the customer, a refund will be provided back to the method of payment used. If a refund is to occur, the amount refunded will be the total minus the merchants processing fee.

You may remove your self from our mailing list by visiting our website, and clicking unsubscribe from our newsletter signup section or by emailing [email protected] and request to be removed from any mailing list.

Disclaimers:

Your Consent – By using our website, you consent to the collection and use of this information by Coomera City Warriors. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Disputes – If you have any dispute regarding a transaction or product. Please email [email protected] and include your order or invoice number, contact details and as much information on your dispute as possible. One of our staff members will respond accordingly and look to resolve your issue.

Un-Authorised Transactions – If their are any un-authorised transactions against us ‘Coomera City Warriors’ we may instruct our bank to charge any credit card used for purchase to recoup any losses that may occur un-lawfully or against these terms & conditions. If no credit card was used, we may seek the service of third party debt collection agencies to recoup any losses that may arise.

Possible Changes in Policies – We reserve the right to modify or amend policies at any time by posting the revised privacy policy on our site. The changes will only affect the information we collect after the effective date of the change to our privacy policy unless we clearly express otherwise. Last updated: 28-08-2024